General

What is Plainscan?

Plainscan is a web-based document management platform that lets you convert, edit, scan, sign, and process PDFs, Word files, images, and templates all in one place.

Do I need to create an account?

Yes, creating a free account is required to use Plainscan. This allows you to save files to the cloud, view history, and access all features.

Is Plainscan free?

Yes! Our free plan includes access to basic conversion and editing tools. Upgrade to Pro for unlimited usage, AI features, and more storage.

Privacy & Security

Are my files secure?

Yes. All file transfers are encrypted with SSL/TLS. Your files are processed on secure servers and automatically deleted after 24 hours (or immediately on request).

Do you store my files?

Temporary files are automatically deleted after processing. Cloud-saved files (for logged-in users) are stored securely and can be deleted at any time.

Can I request my data to be deleted?

Absolutely. Go to Settings > Privacy & Data to export or delete all your data at any time.

Tools & Features

What file formats do you support?

We support PDF, DOCX, DOC, JPG, PNG, WEBP, and many more. Check individual tool pages for specific format support.

What AI features are available?

Pro users can access AI-powered summarization, rewriting, translation, and data extraction. These use advanced language models to process your documents.

Can I process multiple files at once?

Yes, tools like Merge PDF and batch conversion support multiple files. Pro users get higher batch limits.

Billing

Can I cancel anytime?

Yes, you can cancel your subscription at any time. You'll retain access until the end of your billing period.

Do you offer refunds?

We offer a 30-day money-back guarantee for annual plans. Contact support for assistance.

What payment methods do you accept?

We accept all major credit cards, PayPal, and in some regions, local payment methods through our payment processor.

Frequently Asked Questions

Find answers to common questions about Plainscan

General

Privacy & Security

Tools & Features

Billing

Still have questions?

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